Can’t reach the email you sign in with?
Sweet Bennies signs you in with your email address itself, so if you have lost that mailbox there is no password to reset — and no way for you to ask us from inside the app. This form is the way round that.
This does not change anything by itself.It reaches a Sweet Bennies administrator, who will contact you to establish who you are before touching your account. Nothing on a web form can verify somebody who has lost their mailbox, so a conversation is the only check there is — and it is the same check we would want if somebody were doing this to your account.
Two quicker routes, if either applies:
- You can still sign in.Then you have not lost the mailbox — change your address yourself under Your account, where the new address proves itself with a code and it takes a minute.
- You work at a brokerage with an administrator. Ask them to raise it from their Your team page. A request from somebody we already know is acted on faster than an anonymous one, for the obvious reason.
- You are an employee of a company on Sweet Bennies.Your own HR or benefits administrator can change your address on their People screen today — ask them first.